top of page

On and off shore business process outsourcing (BPO)

One operations partner across the toll back office.

Global Agility Solutions runs the work behind the back office — image review, owner lookup, and customer operations — so agencies and integrators get results, not another platform to manage.

Our services

Each service can be contracted on its own or combined into a single back-office operation.

Image-Link

Image Processing
Specialize image review for tolling. AI clears the routine queues; our reviewers own the exceptions.
SCOPE
  • ALPR, vehicle signature recognition, manual image review
     
  • Class, axle, plate type, make/model, HOV/VOD queues
     
  • Onshore, offshore or hybrid image review teams
     
  • Enables only the modules you need
     

Owner-Link

Registered Owner Lookup
Fully managed registered owner lookup service, sold standalone or combined with Image-Link
  • Coverage for 95% of U.S. jurisdictions
     
  • Feeds your BOS notice and print/mail workflow
     
  • Best pricing at 250k+ lookups per month across programs
     
SCOPE

BOS Operations

Customer service center and back-office operations
We support every BOS operations function on the platform you already run
SCOPE
  • Walk-up center staffing
     
  • Correspondence and fulfillment
     
  • Inbound and outbound contact
     
  • Disputes and case management
     
  • Escalations and manual image review
     
  • First-party collections
INCLUDED WITH THE IMAGE-LINK + OWNER-LINK BUNDLE

PlateDNA no-hit analytics

Our proprietary process studies why lookups come back empty and feeds what it learns back into image review and DMV lookup, so the hit rate rises over time instead of staying flat.

Get results, not another platform to manage.

Tell us about your program

Ready to streamline your toll operations? Share your requirements with our team to discuss how we can support your agency or integrator.

info@globalagilitysolutions.com

+1 (512) 555-0199

Which service are you inquiring about?
bottom of page